Customer Care


Shipping & Delivery

We ship by UPS Ground; FedEx Ground, United States Postal Service and LTL within the Continental United States. In some case we can ship an item to Hawaii, Alaska or Canada with additional charges. We do not offer expedited shipping. We do our best to have your items shipped within 2 to 5 business days. Most items will arrive at your doorstep within 10 to 14 business days from date of order. Please allow up to 8 weeks for hand-crafted, personalized and made to order items. Please check the product listing for specific shipping window. To track the progress of your order, log into your account and navigate to your order history. Click to view the order and in the next page, you will find a link to track your order.

Privacy & Security
Shopping online at Team Sports is not only convenient, it is extremely secure. Presently we use an advanced SSL security system and server. We never share or sell information, ever! Our servers are being monitored 24/7 to make sure that our store is always open, safe and ready for shopping.  To view our entire Privacy Policy please click here.

Returns & Replacements
Standard or NOT Made to Order:
If you are not completely satisfied, merchandise can be returned for credit or refund within 30 days of purchase. For return instructions, use the Returns Authorization Request (RMA) found on the 
Orders and Returns page. All items must be returned in the original packaging and condition. Shipping and handling charges are not refundable.

Made to Order and Custom Items:
If you purchased an item that has been personalized by a team name or logo in most cases, may not be returned.  On rare occasions the manufacturer will accept returns with a restocking fee.  Please check the product listing to see if the product in question is listed as Made to Order.

Gift Cards, Made to Order or Personalized:
Special Return Policy
 0-3 days No penalty if item has NOT gone into production
4-9 days 25% non-refundable
10-12 days 50% non-refundable
13+ days 100% non-refundable
Please read the product listing very carefully.  There are NO cancellations or RETURNS on orders that are custom made for you. Much of our merchandise is created just for you after you order. Those items may not be returned or refused. Please check with our Customer Service Department for more information or details on a particular item. Custom-designed furnishings, bedding, accessories, gifts and other made-to-order items cannot be returned or exchanged.

Payment, Pricing & Promotions

It seems everyone is feeling the squeeze in these hard financial times. At Team Sports, we want to help you survive the squeeze by offering you the best prices, service, and savings we can. Our Price Match Promise is one way we’re helping you get the most for your money.

Team Sports always tries to offer you the best price, and you can help us keep it that way. If you see an item for less at another online store, we will match or beat that price. It’s that simple. We appreciate your business and we want to continue to fulfill all your detailing needs, as we have for many years.

Please Note:

  • Please provide a link to the store we are matching. To match a price, please call to place your order, or put the link in the comments box when you order the item online.
  • The item must be identical to our item, including the size.
  • Sorry, we are unable to match Ebay, Overstock or other auction sites, closeouts or clearance items.
  • Price matching applies to in stock items only.
  • Items that have been price-matched are not eligible for additional discounts.
  • Price matching is not available on Buy One, Get One Free items.
  • Price matching is not available on previously placed orders.
  • Price matching is not available on gift certificates.
Viewing Orders
To track the progress of your order, please log into your account, navigate to your order history and click on the order you are interested in.

Updating Account Information
In order for Team Sports to keep you update with all of our newest specials and featured items, it is very important to keep your contact information up to date.  Please log into your account to change your email address and shipping information.


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